SLA Book a call

Managed infrastructure operations run to an SLA.

Pipelines, AWS, and on-call, run under an SLA by a team that is accountable for them. Change control, least-privilege access, and runbooks your engineers can audit, in your repos and your cloud accounts.

Book a technical review

Month to month. No long-term contract, no lock-in.

Compliance support
SOC 2Readiness ISO 27001Readiness
15+
Engineering teams trust Jet1
99.95%
Uptime SLA, Enterprise tier
<90 s
Automatic rollback, no human needed
Why teams call us

You don't have a tooling problem. You have an ownership gap.

Three things engineering leaders tell us on almost every first call.

Deploys

“We deploy at night, just in case.”

Every release needs a maintenance window, a senior engineer on standby, and a quiet Slack channel. So releases get bigger, rarer, and riskier, and the roadmap slows down to protect production.

AWS bill

“The bill doubled and nobody can say why.”

Instances sized in a hurry, environments nobody switched off, services that duplicate each other. The spend creeps every month, and the only people who could untangle it are busy shipping features.

Continuity

“Only one person understands our setup.”

A contractor or a long-serving engineer wired everything together, and has left, or could. It works, but it is undocumented and nobody dares touch it, so every infrastructure change waits on one person's calendar.

None of this means your engineers aren't good. It means delivery and platform holding are competing for the same people.

What changes with Jet1

One team on point for your platform.

Three things become somebody's job. Here is what each one looks like in practice.

Deploys become boring.

Push to main. Tests run, the image builds, traffic shifts only when health checks pass, and anything unhealthy rolls back by itself in under 90 seconds.

  • No maintenance windows and nobody on standby at 2am
  • Canary releases with automatic rollback
  • Identical, reproducible environments from code
Release pipeline on every merge to main

Commit

A pull request opens. Linting, unit tests, and a security scan run before a human spends time reviewing it.

Trigger: pushGate: tests and scan pass

Build

One immutable image is built and signed, then reused unchanged in every environment. What you tested is what ships.

Artefact: signed OCI imageRebuilt per environment: no

Stage

The image is deployed to an environment built from the same code as production, so differences are configuration, not surprises.

Environment: from codeDrift: none

Canary

Traffic shifts in steps, 5%, 25%, 100%, and only moves on when latency and error rates hold. Nobody watches a dashboard to decide.

Steps: 5 / 25 / 100%Gate: health checks

Rollback

If a step fails its health checks, traffic goes back to the previous version automatically in under 90 seconds, then you get told what happened.

Rollback: under 90sHuman needed: no

The bill becomes defensible.

Your whole setup moves into code, where waste has nowhere to hide. Cost-review pull requests land in your repository every month, and you approve each one and see what it changed.

  • Right-sizing, cleanup, storage hygiene, reservations
  • Every change itemised, reviewable, and revertible
  • FinOps dashboard and monthly reporting on Enterprise
cost: right-size staging workers +2 −2
resource "aws_instance" "worker" { - instance_type = "m5.2xlarge" + instance_type = "m5.large" count = 4 - # 30d avg CPU: 8%, peak 21% + # right-sized against 30d utilisation }
Illustrative example of a monthly cost-review PR. Your repo. Your approval.

Continuity stops depending on one person.

Infrastructure lives in your repositories as code, with runbooks your team can actually follow, and a whole team that knows your stack instead of one person. If anyone leaves, including us, everything keeps working.

  • Runbooks per failure mode, kept in step with reality
  • A rota, not a single phone number
  • Handover is a walkthrough, not a migration
Runbook: primary database failover runbooks/db-failover.md
  1. Confirm the symptom. Which alert fired, and what the dashboard shows.
  2. Check replica lag before promoting anything.
  3. Promote the standby using the documented command.
  4. Verify writes and watch error rate for 10 minutes.
  5. Tell the channel, then open the RCA.
One runbook per failure mode. In your repo, owned by you.
How we work

We learn your setup before we touch production.

No rip-and-replace. We map what you have, agree on what matters first, and build in your cloud accounts under your change control. Nothing reaches production without your sign-off.

  1. Discover We go through your stack, cloud accounts, and deploy flow with you. What's solid stays; what's fragile gets flagged.
  2. Align You get a short priority list and a timeline, not a 40-page audit. Nothing changes until you've signed off.
  3. Build Pipelines, infrastructure as code, and monitoring land in your repos and your accounts, version-controlled, owned by you.
  4. Operate We watch it, respond when something's off, and keep tuning as you grow, SLA-backed from day one.
Your actual options

Build the team in-house, bring in a contractor, or bring in Jet1?

Sometimes an in-house platform team is the right call. Here's the honest comparison.

What you're weighing
Jet1
In-house hire
Contractor
Time until someone is accountable for the platform
Days
3–6 months to recruit
Weeks, then project ends
Coverage when something breaks
A team on call, SLA-backed
One person, if they're awake
Gone after handover
Documentation your team can audit
Runbooks & code in your repos
Depends on the person
Rarely happens in practice
Breadth of expertise
Senior team: AWS, CI/CD, security
One person's experience
One person's experience
What happens if they leave
Nothing, you own everything
Knowledge walks out the door
You start from scratch
Pricing

Flat monthly ownership, priced up front.

Pick a flat monthly plan, priced by how many environments you run, or a single project at a fixed price.

Essential

Pipelines, monitoring, and access control, owned and maintained for teams running a few environments.

$ 999 / mo
  • CI/CD pipelines & ongoing maintenance
  • Infrastructure as code (version-controlled)
  • Business-hours support (weekdays)
  • IAM and MFA setup
  • Secrets management
  • 99.5% monthly uptime target
Start with a technical review
MOST POPULAR

Growth Platform

For engineering organisations shipping every week that can't afford surprises, in production or on the bill.

$ 1,799 / mo
  • Everything in Essential
  • Advanced CI/CD with canary & instant rollback
  • Monthly cost-optimisation PRs
  • Full observability (metrics, logs, traces)
  • Dedicated support lead
  • Priority weekday support - 99.9% uptime
Start with a technical review

Enterprise

Governance, compliance, and high availability for platforms that can't go down.

Let's talk
  • HA clusters and DR runbooks
  • SOC 2 / ISO 27001 readiness pack
  • Monthly game day & roadmap review
  • Incident response & RCA - 24/7
  • FinOps dashboard & reports
  • 50–70 hrs engineering support / month
Contact sales
FAQ

The questions engineering leaders actually ask us.

Alongside them. The people who know your product usually have another full-time job already: building it. Your engineers keep architectural control and sign-off on everything; we take the pipelines, monitoring, cost reviews, and incident response. We make your senior engineers faster, not redundant.

More than you have now. Dashboards, logs, metrics, and alerts are set up in your accounts, and every infrastructure change is a version-controlled pull request your team can read. Nothing reaches production without your sign-off.

NDA before we see anything. Then role-based access with least privilege, we get the permissions the work needs, nothing more, and every action is auditable. Credentials and secrets live in a proper secrets manager, not in chat threads.

Discovery takes days, not weeks. Most organisations have their first automated pipeline live within one to two weeks of kickoff, and from there every improvement ships as a pull request your team reviews and approves.

You keep everything, because everything was already yours: the code, the pipelines, the docs, the cloud accounts. We hand over runbooks and walk your team through them. There's no migration, because there's nothing to migrate.

Yes. On the Enterprise plan we set up the controls, evidence collection, and audit-ready documentation, and because every change is version-controlled and reviewed, audits stop being a quarterly fire drill.
Take off with Jet1

Put an accountable team on your delivery platform.

Book 20 minutes with an engineer. We'll review how you deploy today and name the first three delivery risks we'd address, useful whether or not you work with us.

Book a 20-minute technical review